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Defining Roles

Super Admin

The Super Admin user looks after all other personnel within the application. This user has complete rights to grant/take any permission from any user. This user can view any task and add/delete any personnel within the organization. As per the application requirements, this role has the following Permissions.

Web Permission

 Administrative Permissions
 Additional Permissions
 Masters
 Employee Docket
 Patients Docket
 Scheduling
 Billing and Claim Processing
 Message
 Reports
 Authorization to bypass Clock In/Out

Mobile App

 Clock In & Clock Out Time Update
 Home – Upcoming Visits
 Messages
 Patient Service Denied
 Auto Approved Bypass Permissions
 Approval Required for Bypass Permissions

Admin

The Admin user also looks after all other personnel, excluding the Super Admin. This user has complete rights to grant/take any permission from any user. This user can view any task and add/delete any person within the organization. The Admin, also, cannot override or view the notes of the Super Admin. As per the application requirements, this role has the following Permissions:

Web Permission

 Administrative Permissions
 Additional Permissions
 Masters
 Employee Docket
 Patients Docket
 Scheduling
 Billing and Claim Processing
 Message
 Reports
 Authorization to bypass clock in/out

Mobile App

 Clock In & Clock Out Time Update
 Home – Upcoming Visits
 Messages
 Patient Service Denied
 Auto Approved Bypass Permissions
 Approval Required for Bypass Permissions

Caregiver

Caregivers are responsible for the physical care and emotional support of someone who can no longer care for themselves- due to illness, injury or disability. This often includes providing support with financial and legal affairs as well. Caregiver roles are assigned by the Admin/Super Admin. As per the application requirements, this role has the following Permissions:

Web Permission

 Employee Docket
 Messages
 Dashboard
 Reports

Mobile App

 Clock In & Clock Out Time Update
 IVR Instant No Schedule Clock In / Clock Out
 Visit History
 Can Update Location Coordinates

Nurse

Nurses are responsible for the physical care and emotional support of someone who can no longer care for themselves- due to illness, injury or disability. This often includes providing support with financial and legal affairs as well. Caregiver roles are assigned by the Admin or the Super Admin. As per the application requirements, this role has the following Permissions:

Web Permission

 Employee Docket
 Messages
 Dashboard
 Report

Mobile App

 Clock In & Clock Out Time Update
 IVR Instant No Schedule Clock In / Clock Out
 Visit History
 Can Update Location Coordinates

Office Staff

Office Staff are personnel who perform clerical tasks from the office.

Web Permission

 Administrative Permissions
 Message
 Reports