Super Admin
The Super Admin user looks after all other personnel within the application. This user has complete rights to grant/take any permission from any user. This user can view any task and add/delete any personnel within the organization. As per the application requirements, this role has the following Permissions.
Web Permission
Administrative Permissions
Additional Permissions
Masters
Employee Docket
Patients Docket
Scheduling
Billing and Claim Processing
Message
Reports
Authorization to bypass Clock In/Out
Mobile App
Clock In & Clock Out Time Update
Home – Upcoming Visits
Messages
Patient Service Denied
Auto Approved Bypass Permissions
Approval Required for Bypass Permissions
Admin
The Admin user also looks after all other personnel, excluding the Super Admin. This user has complete rights to grant/take any permission from any user. This user can view any task and add/delete any person within the organization. The Admin, also, cannot override or view the notes of the Super Admin. As per the application requirements, this role has the following Permissions:
Web Permission
Administrative Permissions
Additional Permissions
Masters
Employee Docket
Patients Docket
Scheduling
Billing and Claim Processing
Message
Reports
Authorization to bypass clock in/out
Mobile App
Clock In & Clock Out Time Update
Home – Upcoming Visits
Messages
Patient Service Denied
Auto Approved Bypass Permissions
Approval Required for Bypass Permissions
Caregiver
Caregivers are responsible for the physical care and emotional support of someone who can no longer care for themselves- due to illness, injury or disability. This often includes providing support with financial and legal affairs as well. Caregiver roles are assigned by the Admin/Super Admin. As per the application requirements, this role has the following Permissions:
Web Permission
Employee Docket
Messages
Dashboard
Reports
Mobile App
Clock In & Clock Out Time Update
IVR Instant No Schedule Clock In / Clock Out
Visit History
Can Update Location Coordinates
Nurse
Nurses are responsible for the physical care and emotional support of someone who can no longer care for themselves- due to illness, injury or disability. This often includes providing support with financial and legal affairs as well. Caregiver roles are assigned by the Admin or the Super Admin. As per the application requirements, this role has the following Permissions:
Web Permission
Employee Docket
Messages
Dashboard
Report
Mobile App
Clock In & Clock Out Time Update
IVR Instant No Schedule Clock In / Clock Out
Visit History
Can Update Location Coordinates
Office Staff
Office Staff are personnel who perform clerical tasks from the office.
Web Permission
Administrative Permissions
Message
Reports